We do not offer cancellations or refunds. However, exchanges may be considered in exceptional cases, such as a product defect or an incorrect size, subject to stock availability.
Once we receive your returned item, it will go through a thorough quality inspection. Please allow up to 3 days for this review. If the item meets our return criteria, we will process your exchange or issue a refund, with the credit being applied to your original payment method. Refunds typically take 7-10 business days, though this may vary depending on your bank’s processing times.
SHIPPING
We will provide you with the necessary return shipping details via email. If a shipment is returned due to incomplete contact information, the customer will be responsible for providing a new shipping label.
For more details, contact us at customerservice@reverbiose.com.